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Data Processing Agreement (DPA)

A GDPR-required contract governing the processing of personal data by a processor on behalf of a controller.

Under GDPR Article 28, controllers must enter into a Data Processing Agreement with every processor who handles personal data on their behalf. The DPA must specify: the subject matter and duration of processing, the nature and purpose of processing, the type of personal data and categories of data subjects, the obligations and rights of the controller. It must also require the processor to: process data only on controller instructions, maintain security measures, notify the controller of breaches without undue delay, delete or return data at the end of the relationship, and allow audits.

DPAs have become a compliance baseline for any SaaS product sold to EU customers. Every vendor in the data supply chain — processors and subprocessors — requires a corresponding DPA. Document intelligence helps data protection officers verify that DPAs are in place across the vendor landscape, identify DPAs missing required GDPR provisions, and track subprocessor lists for changes that require controller notification.

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